[vc_row][vc_column width=”1/2″][vc_column_text] Items are ready and in stock without the need of personalization can be delivered to you within 2-3 working days

CUSTOMISATION
At the end of the contract before finalizing notes you can insert your requirements for additional decoration, labeling and packaging! We will contact you for clarification of the details!
DELIVERY TIME
Items which are ready and in stock without the need of personalization can be delivered to you within 2-3 working days. Our articles are completely handmade and the deadline for making  of one that is not available  is 10 to 30 days depending on the size of the order! If you have questions and your order is urgent, we ask you to email us at [email protected], to react as quickly as possible!
URGENT ORDER
For custom orders in certain cases we can produce products faster than the standard period for production and delivery, which is 10-30 days. In this case, with confirmation of your order you will be charged 30% of the value of the product! Payment shall be made depending on the selected payment method when completing your order!
For orders of higher value, as well as customized orders we require advance payment of 50% of order amount and after production and delivery of the product you will pay the remaining amount on your chosen method – cash, bank transfer or by credit / debit card.
Upon completion of the contract to Your e-mal will send an invoice as a basis for payment. [/ Vc_column_text] [/ vc_column] [vc_column width = “1/2” el_class = “reklamacia-form”] [vc_column_text]

Form Returns
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Returns and replacement are not accepted with the following conditions::
1.As products in our online shop are only handmade, their way of storage and use must comply with certain rules that are described and applied to e-shop and separately to each product. The reclamation for an article for which the rules are not respected, online store milliel.eu will not be accepted as reasonable.
2. When ordered and executed an individual project that is consistent and made entirely with the idea of the client, but the end the client change his mind, the complaint will not be accepted as reasonable!!
Claim you can do by completing the attached form HERE.
After specify the reasons for the complaint, we send you the goods again, and you send us back the item to which the claim is.
IMPORTANT !!!
When you receive your order by courier company, always look for the integrity of the transport container and if you notice violations, surely they must be listed in a report by the representative of the courier company / this is their rule and liability /. It is in your interest, because if there is damage to goods then we can not aaccept your complaint because the courier company will not be registered damage. Under the rules of the courier company, you are right in the presence of the courier to open the package and then making sure its in good shape, to pay the due amount.
The customer has the right to replace the purchased goods with other selected item from the store, but he need to note the replacement in the form Returns . In this case, the customer must make a new order, and  if there is a change in price should  pay extra or receive back the part of already paid amount (the return of such becomes only bank transfer)![/vc_column_text][/vc_column][vc_column width=”1/2″][vc_button title=”Download claim” target=”_self” color=”btn-warning” icon=”wpb_alarm_clock” size=”wpb_regularsize” href=”https://milliel.eu/reklamacionno_pismo_milliel.docx”][/vc_column][/vc_row][vc_row][vc_column width=”1/1″][vc_column_text][/vc_column_text][/vc_column][/vc_row]